It was my sister Pat’s birthday last week. I thought it would be nice, as a last-minute present. to get her a gift-certificate from Amazon.co.uk. Very simple: hop on their website, buy a certificate, and they’ll send her an email with the code. What could possibly be more painless?
Well… The long list of things which now fall into that category include items such as “being dragged backwards over shards of broken glass while having your prostate checked by an enthusiastic doctor with extremely fat fingers”. Let’s say, as far as customer service goes, Amazon are not among the finest companies with which I have dealt.
After the jump, you’ll find the whole sorry saga. Go get a cup of coffee. And a sandwich.